FAQs
A little clarity.
Before we begin.
Answers to common questions about services, scope, timelines and managing your website. If your question is specific to your business, tell us what you are working through.
What does Oxoen do?
Oxoen helps businesses define their positioning, build a visual identity and create websites and sales materials around a consistent message. We also offer business operations support, scoped separately to suit your needs.
Can we start with just one service?
Yes. You can come to us for a brand identity, website, presentation or another specific deliverable. We will agree on that scope first. You do not need to commit to a complete rebrand or a wider engagement.
Can you work with our existing brand?
Yes. We start by reviewing your current identity, guidelines and materials. If the brand still serves your business, we can build on it. If something needs to change, we explain the reason and agree on the extent of that change with you.
How are project costs and timelines agreed?
Cost and timing depend on the deliverables, complexity and materials you already have. After reviewing your brief, we set out the scope, milestones, feedback stages and price in a proposal. Any change to that scope should be agreed before additional work begins.
Will our team be able to update the website?
For an Elementor build, the agreed content areas are set up for editing, with reusable sections and shared design settings. We define what your team needs to manage during planning and cover those tasks at handover.
Start with the challenge
What needs
to work better?
Launching something new? Outgrowing your current brand? Losing people on your website? Tell us where you are and what you want to change. You do not need a finished brief.
Prefer email? hello@oxoen.co ↗